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1. What types of cranes does your company offer?
We offer a variety of cranes, including but not limited to tower cranes, mobile cranes, crawler cranes, overhead cranes, and gantry cranes. Each type of crane is suitable for different construction environments and requirements. -
2. How do I choose the right crane for my needs?
Selecting the appropriate crane depends on several factors, including the work environment, lifting capacity, working height, and space limitations. Our sales team can provide professional consultation to help you choose the most suitable crane based on your specific needs. -
3. How does your crane rental service work?
We offer flexible rental services, including short-term and long-term rentals. You can contact us for rental quotes and availability information. We also provide operation training and support services to ensure you can use our equipment safely and effectively. -
4. What maintenance and servicing options are available for cranes?
We provide comprehensive maintenance and servicing, including regular inspections, preventive maintenance, and emergency repairs. Our technicians are professionally trained to handle various brands and models of cranes. -
5. How is the operation training for cranes arranged?
We offer professional operation training courses that cover safe operation, troubleshooting, and maintenance. Training can be conducted at our training center or arranged on-site as needed. -
6. How is the transportation and installation of cranes provided?
We offer transportation and installation services for cranes. Our team will ensure the equipment is safely transported to your site and installed and commissioned according to all safety standards. -
7. What are the safety standards for cranes?
All our equipment complies with national and international safety standards. We conduct regular safety checks and certifications to ensure the equipment is always in optimal working condition. -
8. How are crane malfunctions or emergencies handled?
We offer 24/7 emergency repair services. You can call our service hotline anytime, and our team will respond quickly and provide the necessary support. -
9. How is the price of a crane determined?
The price of a crane depends on various factors, including type, specifications, brand, and additional features. We provide customized quotes, and you can contact our team for detailed pricing information. -
10. What is the purchasing process for cranes?
The purchasing process includes needs analysis, quote negotiation, contract signing, delivery, and installation. We will work closely with you to ensure each step goes smoothly. -
11. What is the warranty policy for cranes?
We offer a limited warranty for all new and used equipment. Warranty terms and conditions vary by product, and you can contact our customer service team for detailed information. -
12. How can I contact the crane company's customer service?
You can contact customer service by phone, email, or through our website. We offer multilingual support to ensure your questions are answered promptly.
